1. Order Processing
Arokah Solutions LLP processes all orders based on confirmed commercial terms, quantity, product specifications, and payment conditions. Order processing begins only after final approval and confirmation.
2. Delivery Timeline
Delivery timelines may vary depending on product type, order quantity, stock availability, production schedule, and shipping location. Estimated timelines will be communicated during order confirmation.
3. Dispatch Policy
• Orders are dispatched only after confirmation of payment terms and product readiness.
• Dispatch dates are approximate and may be subject to production or logistics-related changes.
• We will make reasonable efforts to ensure timely dispatch of all confirmed orders.
4. Shipping Charges
Shipping and transportation charges may vary depending on order size, destination, mode of transport, and commercial agreement. Final shipping charges, if applicable, will be communicated before dispatch.
5. Delivery Coverage
We primarily cater to bulk and commercial orders and may deliver across various locations based on logistics feasibility. Delivery availability may depend on the serviceability of the destination area.
6. Delays
While we aim to dispatch and deliver within the committed timeline, Arokah Solutions LLP shall not be held responsible for delays caused by transporters, weather conditions, strikes, natural events, government restrictions, or any other circumstances beyond reasonable control.
7. Inspection Upon Delivery
Customers are advised to inspect the shipment at the time of delivery. Any issue regarding damaged goods, missing items, or incorrect supply must be reported within 24–48 hours with proper supporting proof.
8. Risk & Responsibility
Responsibility related to goods in transit may be governed by the agreed commercial terms with the buyer. Any transit-related claim may require coordination with the logistics partner, depending on the shipment arrangement.
9. Bulk Supply Notice
• We deal in bulk and B2B orders only.
• Minimum order quantity and order value conditions apply as mentioned on respective products.
• Dispatch and delivery are subject to order confirmation and commercial clearance.
10. Contact Information
Arokah Solutions LLP
Email: info@arokahsolutions.com
Phone: +91 70424 90506
Address: 7/8, Site-II, Loni Road Industrial Area, Mohan Nagar, Ghaziabad, U.P - 201007